Used 1st Lock twice recently. First time was to fix a deadbolt on my front door that had always annoyed my family because it was difficult to turn and open. 1st Lock came out quickly and fixed it, now it’s as smooth as glass. Second time was to duplicate an unusual key for my locking mailbox, although 1st Lock didn’t have the required key blank in stock, they helped me order it from Amazon. The blanks came in a set of 4, I only needed two, so in exchange for giving my extra two to the shop I got the other two keys cut for free. Great to have a brick and mortar locksmith still around and doing professional work.