The exterior locks on your home or business are your first line of defense against burglars and home invaders. You need and deserve the security and peace of mind that your locks are up to this task … and certainly don’t want just anybody working on them. While it is vital you choose a licensed, bonded and insured locksmith company, you can do even better by hiring one that is Diamond Certified. First Lock & Security Technologies is proud to be a Diamond Certified company for over 11 consecutive years, which means our services have been independently determined to meet the highest standards for over a decade!
What It Means to be a Diamond Certified Company
Diamond Certified is a research group that rates businesses in Northern California with the goal of determining the very best companies for locals to utilize. Undoubtedly, there are many online review sites featuring anonymous and often unreliable ratings but Diamond Certified offers ratings based on real research. After a company applies to be considered, a rigorous sampling of 400 of the company’s customers are compiled and these customers are surveyed on a completely confidential basis. This ensures only actual customers are responding. Only companies that score a total rating of 90 or higher out of 100 for customer satisfaction will qualify as Diamond Certified. In short, only the highest quality craftsman in the industry will achieve Diamond Certified status. As a consumer, you no longer have to worry whether or not you are making the right choice when you choose a diamond certified company.
Top Reasons to Choose Diamond Certified
There are several reasons that choosing a Diamond Certified company makes a big difference. Following are some of the top reasons:
– Highest Performance: As mentioned above, for a company to achieve Diamond Certified status, they have consistently scored 90 or above out of 100 on the industry scale. As a customer, you can count on this high level of performance no matter what.
– Customer Satisfaction: For a company to qualify as Diamond Certified, it means they put the customer first. You can expect to receive nothing short of the best in customer service when you choose a Diamond Certified company.
– Ongoing Certification: Even after certification, Diamond Certified will continue to monitor Diamond Certified companies to ensure they maintains such high standards. Periodic customer surveys will be conducted, and a Diamond Certified mediator is available to resolve any disagreements, should any arise between the company and its customers.
Diamond Certified Locksmith Company & More in San Mateo, Belmont, San Carlos, Redwood City, Woodside, Portola Valley, Menlo Park, Palo Alto, East Palo Alto, Stanford, Mountain View, Los Altos Hills, Sunnyvale, Cupertino, Santa Clara, Campbell, Saratoga, Los Gatos, Monte Sereno, San Jose, Milpitas & Los Altos, California
At First Lock & Security Technologies, we know that you have several options when choosing a locksmith. You don’t want to put the safety and security of your loved ones or staff at risk by hiring subpar services. That is why we have worked so hard to achieve and maintain our Diamond Certified status with a 97% customer loyalty and 98% helpful expertise rating. You can click here to see the complete survey results for our company. When you call on our experts, you can expect nothing short of the best. Call us for all your lock and key needs!